Did you recently get a chargeback in the mail? Are you needing to know how to dispute a chargeback and how long it takes to do a chargeback? After several years of research to compile statistical data, it takes the average person about 1 hour to an hour and a half to dispute a chargeback. Generally if you are not familiar with a chargeback and its your first time getting one, it may take longer only because you are now trying to figure out what a chargeback is and why you have to reply within 14 days of getting the chargeback.
How long does it take to dispute a chargeback and what goes into it? First thing you do is figure out which of your customers did the chargeback. Once you figure that out, you can begin. You will refer to your chargeback notice to figure out the purpose or reason for the chargeback in the first place. For example if customer claims; services were not received, you will research and figure out if the customer is telling the truth or not and whether or not the product or service was in fact received or not. If you know the product was received you will need to provide proof to your merchant provider showing them supporting documentation that the product or services was received and that the customer is simply not being honest. On the chargeback notice, there are blank lines provided that you would use to describe the proof you have that the customer received their product or service in order to dispute the chargeback. This process generally takes an hour to an hour an a half, to research, document, screen shots, and submit the disputed chargeback to your merchant provider during the time frame provided.
Save Your Time and Have a Chargeback Specialist Do It For You
Instead of taking your valuable time and disputing chargebacks every week, have a chargeback specialist handle the chargeback process from start to finish for you. We understand how valuable your time is and the fact you did not account for unexpected chargebacks and the time it takes to dispute chargebacks. By contracting a chargeback specialist, you can save that time and focus on other more pressing elements of your business. Imagine all the time you would save by working with a company that will work on your behalf and get money back that is rightfully yours. Using a chargeback company will help you win majority of all chargebacks issued to your company. Act today and give us a call at 801-637-0818.
